How to use IDPOINTS
Once logged in, there is a button at the top right of page which shows points volume:-

This shows a pop up which will then explain what steps to take to convert points into a discount code to use in any cart. This can be anything from £1 value upwards as multiple or one large values of discount codes. Note each code has to be used in its entirity in one order and whole values of one pound must be converted. (So £1,£,£5 is fine but £1.35, £2.82, £10.27 are not).




Making Pre-Orders:-
We now have a fresh and more efficient way of taking pre-orders. Pre-Order products have ZERO deposit and can be cancelled at any time, address amended and customers are automatically emailed if the arrival date changes. Payment is pre-authorised at checkout via SHOPPAY (cards) or Paypal. Payment is then automatically taken when the product is ready to ship (or a few days before arrival). Don't worry if you do not have funds, you have additional time to pay after this and an email will be sent to you automatically advising a payment failed. You can find any active pre-order using this portal HERE but you will need the PURPLE DOT email reference number (this is emailed straight after a pre-order and is different to your In Demand Toys order number. Full payment (up front payments) pre-orders up front are no longer possible but you can email us to send an invice to pay early.

Here is the way to pre-order with screen shots to help:-
1)Add the item to cart from the category page or the main product page



2)Proceed through checkout as normal, pre-authorise your payment method, and sit back, and wait for the item to arrive.You will receive an email as normal and one from Purple Dot which looks like this and contains an estimate of arrival date. NO PAYMENT IS TAKEN UP FRONT.


3) If you need to amend an order at any time, or cancel, use the Purple Dot portal HERE, you will just need you Purple Dot order number which starts "PD", and your email address. You will then get this screen where you can make changes and cancel a pre-order. No need to contact us.

4)Once your order has been placed, you do not need to do anything. If the date of arrival changes you will receive an email. Otherwise you will just get a dispatch email once the payment has been automatically taken.

HOWEVER if you do want to pay at any time between the order being placed and arriving simply email us and we can send an invoice.


If a balance is not paid you will receive ONE reminder at the time payment fails. Once 4 weeks have expired the order is automatically cancelled and stock is released to other customers.